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HomeOur ProcessOur WorkGet in Touch
Orion Create
SmartUp - Social Innovation Lab

We design digital experiences for organizations working in the public interest.

A SmartUp - Social Innovation Lab initiative.

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Get in touch

hello@orioncreate.com

Based in North Macedonia.
Working globally.

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hello@orioncreate.com

How We Work

A clear process for complex digital work.

We practice human-centered design — which means we start with the people each project needs to serve, and work backward from there. Before we design anything, we get to know your users, your context, and the real challenge you need to solve.

Every project is co-created with the people it is built for — not just handed over at the end. Research, design, development, and iteration are all in service of that goal.

Every project is different, but our approach stays the same: involve the right people early, co-create rather than just deliver, and test with real users before anything goes live. The result is digital work that holds up in practice, not just in presentation.

01

Discover & Define

We begin by getting to know the people the project needs to serve — through research, interviews, and listening. The challenge is defined together with users and stakeholders, not assumed before the work starts.

User Research
Stakeholder Interviews
Empathy Mapping
Co-creation Workshops
Audience Insights
Content Strategy
02

Design

We turn early thinking into structure, flows, and interfaces that are clear, useful, and easy to navigate. Design is where the project starts to take shape in a way people can actually engage with.

Art Direction
Wireframes
User Interface
Digital Identity
User Experience
Prototyping
03

Development

We build digital products that are scalable, reliable, and aligned with the goals of the project. Our development approach focuses on performance, flexibility, and long-term usability.

Full-Stack Development
CMS Integration
Custom Functionality
Platform Architecture
Data Visualization
04

Launch

Before launch, we test the product carefully to make sure everything works as expected across content, functionality, and performance. The goal is a smooth handover and a stable public release.

Usability Testing
Functionality Testing
Performance Testing
Security Testing
Search Engine Optimization
Hosting
05

Evaluation

Launch is not the end of the process. We review performance, gather feedback, and identify what should be improved next so the product can keep evolving over time.

Program Evaluation
Stakeholder Feedback
Outcome Evaluation
Learning Assessment

Ready to start a project?

Discuss your project with us